Departments for Internship program
Nok Fan Club
- To provide support Nok Fan Club Registration Form
- Correct personal information and Nok Fan Club member earning points
- Update the number of newly registered members in the stations
- Deliver gifts and invitations to Nok Fan Club VIP members
- To resolve member duplicate registrations
- Register new member from Partner Events
- To verify membership information in order to solve problems
- To provide support on sales and marketing reports.
- Gather and collect documents
- To support and co-operate with the internal and external organizations
- To launch marketing campaigns and create market surveys in order to make sales database
- Provide support on special marketing activities of the organization
- Provide marketing activities to make motivation and access to the customers
- Launch marketing activities in order to create recognition in the characteristics and symbolic of NOK AIR for the customers
- Allow customers to access marketing activities of NOK AIR in order to create customers’ awareness
Learning and Development
- Support internal trainings
- Contact and coordinate with attendees
- Prepare locations, equipment and documents for the trainings
- Provide the facilities for the speakers and attendees
- Calculate and conclude the evaluations
- Keeping record of employee’s profiles
- Coordinate with external organization trainings
- To research for training topics and institutes
- Collect attendee’s profiles
Human Resource Project
- Supporting and Coordinating of activities for MOU, Come & Click Your Career with university
- Coordinate Internal and External Department for Internship Program and provide Recruitment & Selection Process, Reporting, Document, Databases and Welfares for trainees, and ETC.
- Supporting with Internal Trainer about document, material, facilitator and activities
- Creating poster, power point, materials for PR Internship program
- Managing internal communication via group Line, Facebook, Social Media for Internship program
Scheduling & Movement
- Support the administrative tasks such as replying documents, recording and mailing or other administrative tasks which are required
- Support conference including taking the message from the meeting, conference invitation, preparing the conference documents, locations and other activities that are required
- Support the flight planning; specify departure/ arrival times, flight frequency and flight permission
Customer service (Ground attendant)
- Support the ground operation such as Check-in, Stamp –ID, Boarding Gate, Arrival
- Educating the communication skills and understanding the service mind which including organization’s culture and problem solving skill
- Support and collect questionnaires
- Coordinate with the Outsource companies; studying the details of each type of the questionnaire which are different in cost and specifications
- Analyze data, summaries, and record them into Excel program
- Plot the graph in order to use in Power point presentations
- Present and discuss the possibility in development for the future which base on the analyzed data
- Creating “Web Content” of Nok Air
- Seek for information that can be employed to support decision-making of the department
- Seek for pictures that can be employed as the inspirations in creating brochures in supporting online marketing
- Seek for the information on the websites and employ it for improving and presenting the designs and contents on “nokair.com” and etc.
- Supporting and Coordinating in the preparation of documents, receipts, invoices.
- Receive a request and record the receipt / tax invoice.
- Checking the accuracy of documents received from others department.
- Store accounting documents systematically
Financial Risk management
- Analyzing factors that can affect the oil price
- Checking the leasing contracts of each type of aircraft and aircraft(s) which have got tax exemption from BOI
- Checking other financial information and data
- Preparing meeting agendas for “Board of Committees” and etc.
- Seek for the information that can be used in business planning for the company as the manager assign
- Presenting the possible information of business tools’ usage in order to implement, develop, and improve working tasks of the company at the present and in the future
- Helping and monitor air transportation systems and aircraft maintenance.
- Communication with the crew during the operation.
- Studied Manual maintenance (AMM), Airplane Parts Catalog (AIPC), System Manual (SSM) and wiring the electrical cables guideline (WDM).
- Helping and coordination to collect databases and documents aircraft engineering
- To support purchasing spare part of aircraft
- Update databases payment of aircraft maintenance
- Helping annual budgeting and coordination internal department
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- Understanding Principles, Guidelines of Maintenance Engineering
- Supporting document Technical Engineering
- Studying on how to use various maintenance manuals such as AMM, SRM, FIM.
- Practicing with engineers in the systems such as engine. Electrical system, statistics system, aircraft usage and equipment, etc.