Pet Carriage Service

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Pet Carriage Service at Nok Air Cargo

 

• Only domesticated dogs, cats and rabbits are accepted.

• The pet must be over 2-month old in good health, well-cleaned with  no odour and poses no physical harm.

• Female pets must not be pregnant and out of the mating season.


A dog, a cat, or a rabbit in a kennel is considered special baggage items that require special handling with the following published fees.

A dog, a cat, or a rabbit in a kennel with the total weight of 1-15 kg and with the total volumetric weight of less than 15 kg will be charged 1,500 THB per item.

A dog, a cat, or a rabbit in a kennel with the total weight of 16-30 kg and with the total volumetric weight of less than 70 kg will be charged 2,000 THB per item.

 

Volumetric weight (kg) calculation = (Length (cm) x Width (cm) x Height (cm)) / 6,000


The pet cage must meet the following condition

• The single-gated plastic pet cage must meet the IATA on preventing animal escaping and the ability to prevent damage from animal’s craws. The cage must have more than one ventilation and can easily be identified as animal cage with liquid absorption material on the cage floor.

 Height; the pet must be able to stand up right without touching the cage’s roof.

• Length: the nose to the base of the tail, plus half of the height from the foot to the elbows.

• Width; twice the shoulder’s length of the pet.

• The cage must have sufficient space for the pet to roll round while standing in order to enable natural posture during the flight.

• The cage must provided with well-attached pouch with appropriate amount of food and water.

• Example of accepted pet cage as specified by IATA.


This service is only available on Boeing 737-operated flights. The number of pets accepted may be limited and may not be available on some flights.

Pets must be checked in at the passenger check-in counter at least 1 hour before the scheduled departure time.

 

Example of accepted pet kennel and water dispenser as specified by IATA (see details).

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The airline reserves the right to refuse pet carriage.

The following breeds of pets are not accepted for transportation  

• 1. Brussels Terrier

• 2. English Toy Spaniel

• 3. Japanese Spaniel

• 4. Pekingese

• 5. Tibetan Spaniel

• 6. Shar Pei

• 7. Lhasa Apso

• 8. Boston Terrier

• 9. Boxer Breeds

• 10. Pug Breeds

• 11. Dogue de Bordeaux

• 12. Chow Chow

• 13. Mastiff Breeds

• 14. American Bulldog / Bully

• 15. English Bulldog

• 16. French Bulldog

• 17. American Pit Bull Terrier

• 18. Pit Bull

• 19. Staffordshire Bull Terrier

Nok Air is not to be held for liable in case of pet’s death, injuries, disabilities, contracting disease and other symptoms occurring before, during or after the transportation.

Guided dogs will be accepted for transportation without charges.

Nok Air reserves the right to change the terms and conditions without prior notice.

Exceptions: For fly ‘n’ ride and fly ‘n’ ferry, pets will not be allowed in the passengers cabin. They will be placed in the baggage hold.

 

Kennel requirement

• The single-gated plastic pet kennel must meet the IATA on preventing animal escaping and the ability to prevent damage from animal’s craws.

• The kennel must have more than one ventilation and can easily be identified as animal kennel with liquid absorption material on the cage floor.

• Each animal must have enough space to stand, turn about normally while standing, and to lie in a natural position

• Maximum kennel size for Boeing 737-800 is 400 Kennel series and/or maximum heights of 28 inches (71 cm)

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Minimum interior container dimensions

A. From the tip of the nose to the root of the tail

B. From the elbow to the ground

C. The width of the dog at the widest point

D. From the floor to the tip of the ears or the top of the head, whichever is greater.

 

Length: A + (1/2) x B  Width: C x 2  Height: D

• Length: the nose to the base of the tail, plus half of the height from the foot to the elbows.

• Width; twice the shoulder’s length of the pet.

• Height; the pet must be able to stand up right without touching the cage’s roof.

Kennel volume weight (volumetric kg)  = (Length x Width x Height in cm) / 6,000

 

Common kennel sizes that fit our aircraft

Kennel Name

Kennel Type

External dimension

(length x width x height)

Kennel Weight

Max Kennel Volume Weight

Max Total Weight

(kennel + animal)

Small

100

53 x 41 x 38 cm

(21 x 16 x 15 in)

3 kg

(7 lbs)

15 volumetric kg

15 kg

(33 lbs)

Large

200, 300, 400

91 x 61 x 66 cm

(36 x24 x 26 in)

11 kg

(23 lbs)

70 volumetric kg

30 kg

(66 lbs)