Airport Counter
Visit Nok Air counter at the airports. We will assist you in making any change.The service include name change, change your flight and change your travel date.(with applicable fees)
Please note that each seat classes hold different rules in changing. Meanwhile, in some classes, certain changes are not allowed. The changing fee and the service fee are apply. Passenger has to be responsible for the differences of the fare between the moment of booking and the moment of change. In case that the price for new flight is lower, we reserve the right to pay any refund.
Change Travel Details
Flight Change
- Passenger can change the flight as same product type only.
- Through Call Center 1318 or 662-439-3344 for oversea call (06:00-24:00). The flight change must be made at least 24 hours prior to the original departure time. Passenger must be pay service fee charge of THB 225 (VAT included) per passenger for domestic flights and international flights. Passenger making such change will be subject to change fee as Passenger Name Change Fee Table below, plus (i) the difference of the fare between the moment of booking and the moment of change (if any).The payment according to this channel dues immediately at call, and must be made by credit card only.
- Through Call Center 1318 or 662-439-3344 for oversea call (06:00-24:00). The flight change must be made at least 24 hours prior to the original departure time. Passenger must be pay service fee charge of THB 225 (VAT included) per passenger for domestic flights and international flights. Passenger making such change will be subject to change fee as Passenger Name Change Fee Table below, plus (i) the difference of the fare between the moment of booking and the moment of change (if any).The payment according to this channel dues immediately at call, and must be made by credit card only.
- Nok Flexi/Nok Flex means Excemption for Flight Change Fees by passengers have to buy Nok Flexi/Nok Flex with ticket only.
More Information
- Through website. The flight change must be made at least 24 hours prior to the original departure time. Passenger making such change will be subject to change fee as Passenger Name Change Fee Table below, plus (i) the difference of the fare between the moment of booking and the moment of change (if any). The payment according to this channel dues immediately at change, and must be made by credit card only.