How to Change Travel Itinerary

Comfortable seat in advance.

You can change your travel itinery via 3 channels:
 

Web Site

Access www.nokair.com. and, go to manage your booking menu and log-in to start changing.

Call Center 1318

Simple and easy. Just call our call center 1318 and inform our Staff of your changes requirement.

Airport Counter

Visit Nok Air counter at the airports. We will assist you in making any change.

The service include name change, change your flight and change your travel date.(with applicable fees)

Please note that each seat classes hold different rules in changing. Meanwhile, in some classes, certain changes are not allowed. The changing fee and the service fee are apply. Passenger has to be responsible for the differences of the fare between the moment of booking and the moment of change. In case that the price for new flight is lower, we reserve the right to pay any refund.

 

Change Travel Details

Flight Change 

Passenger can change the flight as same product type only.
- Through Call Center 1318 or 662-900-9955 for oversea call (06:00-24:00). The flight change must be made at least 24 hours prior to the original departure time. Passenger must be pay service fee charge of THB 225 (VAT included) per passenger for domestic flights and international flights. Passenger making such change will be subject to change fee as Passenger Name Change Fee Table below, plus (i) the difference of the fare between the moment of booking and the moment of change (if any).The payment according to this channel dues immediately at call, and must be made by credit card only.
- Through Airport Ticket Counter. The flight change must be made at least 24 hours prior to the original departure time. Passenger making such change will be subject to change fee as Passenger Name Change Fee Table below, plus (i) the difference of the fare between the moment of booking and the moment of change (if any). The payment according to this channel dues immediately at change; provided that the payment may be made either by cash or credit card.
- Nok Flexi/Nok Flex means Excemption for Flight Change Fees by passengers have to buy Nok Flexi/Nok Flex with ticket only.
More Information
- Through website. The flight change must be made at least 24 hours prior to the original departure time. Passenger making such change will be subject to change fee as Passenger Name Change Fee Table below, plus (i) the difference of the fare between the moment of booking and the moment of change (if any). The payment according to this channel dues immediately at change, and must be made by credit card only.
 

Passenger Flight Change Fee per Seat per Booking (VAT included)
Route
THB
USD
MMK
VND
CNY
Domestic
750.00
27.00
30,000.00
690,000.00
160.00
International
1,210.00
42.00
48,400.00
1,100,000.00
260.00
Passenger Name Change
- Through Call Center 1318 or +662-900-9955 for oversea call (06:00-24:00). The name change must be made at least 4 hours prior to the departure time. Passenger must be pay service fee charge of THB 225 (VAT included) per passenger for domestic flights and international flights. The payment according to this channel dues immediately at call, and must be made by credit card only.
- Through Airport Ticket Counter. The name change must be made at least 4 hours prior to the departure time. The payment according to this channel dues immediately at change; provided that the payment may be made either by cash or credit card.
- Through website. The name change must be made at least 4 hours prior to the departure time. The payment according to this channel dues immediately at change, and must be made by credit card only.
- In case of passenger buy a roundtrip booking and already fly for one way, cannot to change the passenger name.
 
Passenger Name Change Fee per Passenger per Booking  (VAT included)
Route
THB
USD
MMK
VND
CNY
Domestic
750.00
27.00
30,000.00
690,000.00
160.00
International
1,210.00
42.00
48,400.00
1,100,000.00
260.00