Privacy Policy


Nok Airlines Public Company Limited (Nok Air) understands any information that identifies the customer to whom such information pertains is important. Nok Air, therefore, has established the following privacy policy for its handling and protection of personal information.


Introduction
 

  • Nok Air takes our responsibility regarding the protection of personal information very seriously and we will keep information that the customers inform us securely and confidentially with respect to our standard privacy of information protection to prevent damage or unauthorized access to the customers.

Personal Information Collection and Usage
 

  • We will retain your shopping history and use details of the products you have previously purchased to make suggestions to you for other products which we believe you will also be interested in.
  • We will retain and evaluate information on your recent visits to our website and how you move around different sections of our website for analytics purposes to understand how people use our website so that we can make it more intuitive.
  • We will keep a record of the articles on our website that you have clicked on and use that information to target advertising on this website to you that is relevant to your interests, which we have identified based on articles you have read.

Disclosure of personal information
 

  • Nok Air will not disclose your personally identifiable information to any third parties without your consent, however, we may disclose your personal information to law enforcement agencies and government for security, customs and immigration purposes, our lawyers and legal advisors for establishing, exercising or defending our legal right.

Modification to privacy and disclaimer
 

  • Nok Air reserves the right to change this Privacy Policy and disclaimer at any time. The content presented on this page is considered the latest version. Should a modification to our Privacy Policy occur, we will post the updated version on the page so that you are always aware of how we safeguard your personal data.

Security
 

  • Nok Air implements safety measures to ensure that employees protect the personal information of our customers, including proper supervision of outside service providers.
  • When you book flights or access your Nok Fan Club information on Nok Air websites or through our mobile services, a secure procedure is used. Secure Sockets Layer (SSL) encrypts the personal information between you and Nok Air. Nok Air makes no warranty in respect of the strength or effectiveness of that encryption and Nok Air is not responsible for events arising from unauthorised access of the information you provide.

Cookies
 

  • Most websites like ours use cookies to enhance your online experience. Cookies are alphanumeric identifiers that are transferred to your computer’s hard drive from your web browser to recognize your preferences and to tailor content to you. The cookies do not contain your customer data but only behavioral data which is entirely anonymous. Please refer to your browser documentation to check if cookies have been enabled on your computer or to request not to receive cookies

      What is a cookie?

A 'cookie' is a small piece of data sent by a web server to be stored on a web browser. The data collected from cookies is to differentiate the preference of the individual user. Most of the web-sites may use cookies to provide services to their customers. However, a cookie will only identify the use of the computer other than the user. Therefore, you can configure your browser to not accept cookies if you choose, however, if you disable your cookies, you will not have access to certain personalized features or participate in all of the activities on the web-sites.

       How do we use cookie?

If you continue to browse our Website without changing your web browsers or device’s settings that control cookies, you agree to receive cookies when you use the services on our Website. Most web browsers automatically accept cookies.
 
 

       Information about the cookies we use

Essential Cookie - Essential cookies are essential for the operation of our website that will let you move around our website freely and use functions on the websites. These cookies don’t gather your personal identifiable information that could be used for marketing and are not disclosed to any third party.

Functional Cookies - Functional cookies are used to remember choices you make and improve functionality and your personal features on our web-site.

Performance Cookies - Performance cookies collect information about which pages visitors go to most often, and if you experienced any errors. These cookies help us to improve the performance and user experience of our website.

Advertising Cookies - In order to provide you with the most relevant information about our services and products, we use Advertising cookies to enable us and our advertising agencies to serve you with advertising campaigns that we believe are relevant to you and your interests. You might see these advertisements on the websites of EVA Air and on other sites you visit.

 

         How can I reject cookies?

Modern browsers allow you to change your cookie settings. At the ‘Setting’, you can set your browsers or devices to accept all cookies, to notify you when a cookie has any issues, or not to receive cookies at any time. The last of these means that certain personalized features cannot then be provided to you and accordingly you may not be able to take full advantage of all of the website's features.