How to Check-in

 Many convenient ways to check-in for your flight

Check-in of Your Choice

We provide a variety of check-in options to make any trip of you become a seamless travelling experience. Find the best of check-in choice to fit your lifestyle.

 
Airport Check-in
Mobile Check-in  
Web Check-in
Recommend for
Those who travel with kids or travel to international destination
Those who wish to save time at airport, skip the queues, and walk straight to the gate
Those who wish to save time at airport, skip the queues, and walk straight to the gate
Availability before flight
Domestic Flight:  
- Open 2 hour
- Close 45 minute
prior to the departure

International Flight: 
- Open 3 hour
- Close 1 hour
prior to the departure
Domestic Flight:
- Open 24 hour
- Close 45 minute
prior to the departure

International Flight:
Not available
Domestic Flight: 
- Open 24 hour
- Close 1 hour
prior to the departure

International Flight:
Not available
Loaded baggage
Load at check-in counter
 Load at "Mobile | Web Check-in" counter
Advance seat
selection
Not applicable
Available at check-in
screen
Available before
and between check-in
How to get
boarding pass
At check-in counter
In “My Bookings”
screen (see example)
Print from website
Passenger ready
at the gate for
boarding
40 minutes prior to the departure
Boarding gate
closes
20 minutes prior to the departure
How to use
Don Mueang
Domestic Flight :
Terminal 2, 3rd floor
Row 14-15

International Flight :Terminal 1, 3rd floor
Row 7
Download
application

and go to “Check-in”
Go to
Web Check-in”
page

Passenger can enjoy Mobile Check-in, Web Check-in, and Telephone Check-in except for:
 

  • Pregnant Passengers
  • Passengers travelling with infants
  • Physically Challenged Passenger and those with special needs
  • More than 9 guests travelling in one booking number